Nairobi
Nairobi
Mombasa
Mon - Mon / 08:00 - 18:00
|
solutions@dcs.ke
|
+254 777 111 883
Mon - Fri / 09:00 - 19:00
|
solutions:@dcs.ke
|
+254 777 111 883
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Errand Courier Services

Time Saving Solutions
Dulce > Our Services > Errand Courier Services

Errand Courier Services

In the past, a concierge service was only found in exclusive hotels, but now concierge services are available to individuals and businesses. What can our concierge service do for you or your business?

Well, we know your day starts early and it is full of responsibilities. You need to work and/or entertain your family and friends which can make it difficult to accomplish your everyday tasks. DCS can change that by providing quality errand and concierge services by handling your To-Do list allowing you to focus on more important matters.

How do we really help? We act as your very own personal assistant, but better – we are available whenever you need us. Additionally, you set the schedule and there is no long-term commitment required to us. You simply send us the list and we get it done.  Whether its good-old fashioned convenience services like dry cleaning, oil changes, picking up groceries, taking out the trash, and shoe repair we still do it, but it doesn’t stop there. We’ll also have someone swing by the local bakery to pick up cupcakes for the department birthday party, meet your repairman at home, research for a purchase you intend to make or grab a clean tie for that big presentation this afternoon. We are available to meet your individual and business needs and look forward to providing the services you need…so just ask!

Here’s a list of the general services we can provide, don’t see what you’re looking for just ask

Concierge & Errand Running Services (please batch them up so that they do not take a lot of space – refer to the website)

  • Car Repair
  • Carpet Cleaning
  • Dry Cleaning
  • Flowers & Gifts
  • Home Cleaning
  • Jewelry & Watch Repair
  • Oil Change
  • Pet Care
  • Salon & Spa Services
Intricate Services / Projects
  • Child Care
  • Home Improvement
  • Moving Assistance
  • Research Projects
Retail Services
  • Cash Back Shopping
  • Books & Gifts Pop-Up
  • Gift Cards
  • Gifts (e.g. socks, candles, jewelry)
  • Farmer’s Markets
  • Local Vendor Pop-Ups
  • School Supplies
  • Seasonal Items

FAQs

Can you give me a price quote?

We can provide a quote for small package deliveries. If your delivery is multiple packages or boxes, we can provide you with a base rate and the driver will assess the freight charge.

What information do you need to schedule a job?

We need company name, address, phone number, contact name, type of package, dimensions and time frame, and method of payment. If you have an account we will invoice you, otherwise we accept cash, check, Visa or MasterCard. Please have information ready when placing a call to us.

Will I be charged for cancelling a job?

There may be a fee assessed based on the time that the courier has spent riding to your location. As soon as you know that circumstances have changed please contact us.

Why is my package not picked up at the time I specified it was ready?

Our service is based on the due time. We consider the time the package is ready to the time it is due a window in which the job needs to be completed. If you need a specific pick up time please let us know when you place your order. Additional fees may apply.

Do you deliver on the weekends?

Yes we deliver during the weekends – just place your order

What happens if something goes wrong with my delivery?

We are proud to say mistakes are rare. If something does happen, rest assured we’ll respond immediately and work with you to resolve whatever the issue is to your satisfaction.

Do I need to label the package?

Yes, please label the package as if you were going to mail it. Orders placed online will give the option to print out a label.

How can I pay for the delivery?

We accept cash, check, MasterCard and Visa. You can also set up a billable account with us. Billed customers are invoiced on the last day of the month.

Need Help?

Please feel free to contact us. We will get back to you with 1-2 business days. Or just call us now

solutions@dcs.ke+254 777 111 883

Get A Free Quote

Our Commitment

Our primary goal is to provide the fastest time critical and specialist courier service for anything from a letter up to a parcel.

Our couriers are committed to road safety and use the latest hands-free Bluetooth and GPS technology to navigate to and safely arrive at your parcel’s destination. Our couriers undergo police and transport department checks so you can rest easy knowing your valuables are in safe hands.

We can be your great business partner and help you growth strongly.

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