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solutions@dcs.ke
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+254 777 111 883
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solutions:@dcs.ke
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+254 777 111 883
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Logistics Support for Micro, Small and Medium Enterprises

The more efficient your logistics, the more money you can make—let DCS help spur your small business growth.
Dulce > Our Services > Logistics Support for Micro, Small and Medium Enterprises

Logistics Support for Micro, Small and Medium Enterprises

Effective transport improves a supply chain by decreasing (if not avoiding) waste of materials and time. This helps you to transport products and deliver them to the right location, on time – which is a priority for any successful business But, for many small businesses, transporting a product from one place to another can be a nightmare – many small businesses learn the hard way. It can be taxing, expensive, and can pose a significant risk to your business and its reputation. Suppose there is a mistake being made somewhere along the supply chain, and a client receives the product much later than anticipated. Or perhaps there was a miscalculation on the cost, leading to a significant cut in profit margins. Or perhaps something happened along the way in transportation that led to the product becoming damaged, are you covered by insurance? If your business deals in physical products, understanding and factoring in the logistics of it all is undeniably crucial and can be easily overlooked or miscalculated.

Below are some helpful tips that could ease your logistics – related troubles:

Consider a third-party

You can hire out an industry-specific third-party logistics provider. Depending on your specific market, you find a company that specializes in the logistics end of that particular market. Outsourcing the entirety of your logistical needs can free up your time and allow you to focus more on innovation and growth.

Try a small business logistics service

If the size and budget of your business cannot warrant investing money in a specialized logistics provider, perhaps it could be beneficial to explore logistics service provides who support micro, small and medium industries. At DCS, we have the reputation for reliability, this could easily be a viable option for your business.

Consider an industry-specific provider

Depending on your business, you may find it more advantageous to hire a specialized logistics provider. This is not to be confused with the previously mentioned third-party option, which may specialize in serving small businesses. An industry – specific provider would know the specifics on how to handle and care for the product being delivered. Consider a business that produces and sells wine, it may be more beneficial for that company to hire a logistics company that knows how to transport and care for something of that nature. The same could be said for flowers, gifts, food products, or even clothing. The quality of the service and care for the product in transportation is of equal value to the cost of hiring the logistics company. You may spend more money on an industry-specific provider, but consider the risk of hiring a provider that does not specialize in your particular market. If a product is mishandled or damaged, that’s money down the drain.

FAQs

Can you give me a price quote?

We can provide a quote for small package deliveries. If your delivery is multiple packages or boxes, we can provide you with a base rate and the driver will assess the freight charge.

What information do you need to schedule a job?

We need company name, address, phone number, contact name, type of package, dimensions and time frame, and method of payment. If you have an account we will invoice you, otherwise we accept cash, check, Visa or MasterCard. Please have information ready when placing a call to us.

Will I be charged for cancelling a job?

There may be a fee assessed based on the time that the courier has spent riding to your location. As soon as you know that circumstances have changed please contact us.

Why is my package not picked up at the time I specified it was ready?

Our service is based on the due time. We consider the time the package is ready to the time it is due a window in which the job needs to be completed. If you need a specific pick up time please let us know when you place your order. Additional fees may apply.

Do you deliver on the weekends?

Yes we deliver during the weekends – just place your order

What happens if something goes wrong with my delivery?

We are proud to say mistakes are rare. If something does happen, rest assured we’ll respond immediately and work with you to resolve whatever the issue is to your satisfaction.

Do I need to label the package?

Yes, please label the package as if you were going to mail it. Orders placed online will give the option to print out a label.

How can I pay for the delivery?

We accept cash, check, MasterCard and Visa. You can also set up a billable account with us. Billed customers are invoiced on the last day of the month.

Need Help?

Please feel free to contact us. We will get back to you with 1-2 business days. Or just call us now

solutions@dcs.ke+254 777 111 883

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Our Commitment

Our primary goal is to provide the fastest time critical and specialist courier service for anything from a letter up to a parcel.

Our couriers are committed to road safety and use the latest hands-free Bluetooth and GPS technology to navigate to and safely arrive at your parcel’s destination. Our couriers undergo police and transport department checks so you can rest easy knowing your valuables are in safe hands.

We can be your great business partner and help you growth strongly.

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